Return Policy

  • You have 5 days to return your item. Any returns or exchanges postmarked after 5 days of your receipt date and/or missing a return authorization number will be returned to you at your shipping expense.
  • The Item must be unworn and in the same condition you received it. Any items returned to us without original tags in place, that appear to have been worn, washed, altered, stained, with odors (i.e. cigarette smoke) or that have been tampered with in any way will not receive credit in any form.
  • You have to send it back. Customers are responsible for return shipping fees via their carrier of choice, provided they receive a valid tracking number for proof of return. Make sure you save your tracking number.
  • If you do not accept the item being returned to you, you will not receive credit of any kind.
  • All merchandise is thoroughly inspected both before leaving our warehouse and before being accepted by our returns department to assure the quality of the items we receive.


HOW TO EXCHANGE AN ITEM

If you would like to exchange an item for any reason you must return the original item to us per our return policy above. Once the returned item is received and thoroughly inspected, you will be issued the appropriate store credit in accordance with our return policy. Once you receive your store credit code you will need to place a new order.

**PLEASE NOTE: It can take 7-14 business days to process a return once it has been received.**

 

If for any reason you are not completely satisfied with your purchase you may return your merchandise for store credit on the price of the item minus a 10% restocking fee.  Due to the seasonal nature of our merchandise, you must contact us within 5 days of receiving your order for a return authorization number. Merchandise must be postmarked within 5 days of receiving a return authorization number from us. 
Return Address For Merchandise
Cheryl Creations
Returns Dept
65 West 36th Street
New York NY 10018